Mr. Bill Fandrich SVP and CIO Blue Cross Blue Shield of Massachusetts Bill joined BCBSMA as CIO in October 2008 as the company was embarking on the implementation of a new IT Operating Model in response to the transformation the industry and BCBSMA are undertaking as a result of the change in the healthcare organization. This transformation addresses all aspects of the IT organization – sourcing model, technology and informatics strategy, and talent management and delivery model. Since that time, Bill and his team have worked with the entire organization to create a technology plan and vision that will better enable the business to realize more value through information based technology solutions. As a thought leader in health care IT, Bill is also leading BCBSMA in identifying innovative product and service solutions to meet the many challenges associated with Healthcare reform. Bill holds a BA from Ohio Wesleyan University and an MBA from Weatherhead School of Management at Case Western Reserve University.